Recruiting Strategy

Cancellation Policy

All in-person sessions are conducted and take place in all weather conditions (heat, cold, rain, or snow), except in cases of unsafe conditions. All sessions are conducted at public locations, such as local high school fields, which I do not own, manage, or control. By signing up, clients acknowledge that the use of these public spaces may be subject to availability and external conditions beyond my control. Preferred virtual platforms include FaceTime, Zoom, and Microsoft Teams; other platforms must be arranged by the client, with an invitation sent in advance. Session times are rounded to the nearest 15 minutes (e.g., a 35-minute session is billed as 30 minutes). Sessions interrupted by technical or connectivity issues will be rescheduled if not resolved within 5 minutes; rescheduled sessions must occur within 5 days of the original session. Cancellations must be made at least 24 hours in advance to reschedule without penalty. Cancellations made within 24 hours are allowed one reschedule per month; multiple or consecutive late cancellations will result in the session being forfeited. No-shows will result in a forfeited session with no refund or reschedule. Sessions expire 6 months from the date of purchase. Sessions do not need to occur in consecutive weeks (e.g., bi-weekly or monthly scheduling is fine), though more frequent training typically leads to better performance results. I make every effort to reschedule and complete all sessions.